Last updated 20th November 2025. When visiting a petrol station, the last thing you expect is to experience harm. However, there are a number of things that can go wrong due to the party in charge failing to take practical steps to ensure visitors’ reasonable safety. If you have been injured in such a situation, you may be able to start the petrol station accident claims process to pursue compensation for the harm you suffered and your financial losses.

Why not speak directly with an advisor today for a consultation? They can explain whether you have valid grounds to seek personal injury compensation, free of charge. If eligible, you could be connected to one of our expert solicitors, who have already secured over £80 million in compensation for our clients so far. 

Your Questions Answered

  • What are the common causes of petrol station accidents? Examples include slipping on oil spills, tripping over an unhooked petrol hose, or being involved in a vehicle collision.
  • What injuries are typically seen in petrol station accident claims? Fractures, concussions, dislocations, and head trauma are commonly claimed for.
  • Can I claim compensation for an accident at a petrol station as an employee? Yes, if you were injured as the direct result of your employer’s negligent actions or inactions.
  • What evidence do I need to make a petrol station injury claim? You may need a copy of your medical records, CCTV footage, and the contact details of staff and customers who witnessed the incident.
  • What can compensation cover? You could be compensated for the physical, psychological and financial effects of your petrol station injury. 

Contact an advisor today to answer any other questions you can think of:

 

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Select A Section

  1. What Are Petrol Station Slips, Trips, And Falls?
  2. What Are The Most Common Accidents And Injuries In A Petrol Station?
  3. Claim Compensation For A Workplace Accident At A Petrol Station
  4. What Should You Do If You Have Suffered This Type Of Injury?
  5. Petrol Station Accident And Injury Compensation Payouts
  6. No Win No Fee Petrol Station Accident Or Injury Claims
  7. Useful Links

What Are Petrol Station Slips, Trips, And Falls?

Common causes of a slip, trip or fall injury sustained on a petrol station forecourt are due to fuel and oil spillages. This type of incident results in a high number of petrol station accident claims being filed against petrol station owners every year in the UK. Fuel or oil on the ground creates a slippery surface and as such anyone walking on it runs the risk of sustaining a slight or more severe injury when they fall.

Because fuel and oil spillages are a common occurrence at busy petrol stations, it’s the responsibility of the management and their staff to make certain that spillages are dealt with in a timely way as soon as they’re made aware of a spill. Petrol station management and employees have a duty of care to clean up spillages providing they can and if not, they must erect warning signs so that other customers are made aware of the potential danger.

Should a customer have the misfortune to slip, trip and fall on a slippery, wet or uneven surface because the necessary steps to make an area safe again were not set in place, the petrol station could be found guilty of negligence. As such, a court would rule that petrol stationer owners would have to recompense the level of compensation a person would rightly deserve following a slip that left them slightly or more seriously injured.

If you have had an accident in a petrol station because of a slip, trip and fall and it was through negligence, you could be entitled to file a claim against the petrol station and be awarded the correct amount of compensation for the injuries you suffered as well as any out of pocket expenses you incurred.

What Are The Most Common Accidents And Injuries In A Petrol Station?

The most common injury in a petrol station forecourt is a slip, trip or a fall due to fuel and oil spillages which are not dealt with promptly as soon as management and staff are made aware of the situation. However, there are other causes which could result in you injuring yourself while visiting a petrol station which includes the following:

  • A petrol hose left unhooked and on the floor
  • A pothole in the forecourt
  • A loose grid that has not been correctly secured
  • Wet surfaces
  • Ice and/or snow that has not been cleared away correctly
  • Collisions between vehicles and pedestrians as cars pull away from the pump or when they enter a forecourt

You may have been injured at a petrol station for some other reason which is not listed above and providing you were not at fault, you could be entitled to file a claim for compensation for injuries you sustained, Our team of legal experts are here to help you through the process of making a claim and to offer advice on whether you have a strong case.

Whether you were a customer or an employee at a petrol station and were injured through no fault of your own, we would offer an estimate on the amount you may be awarded should your claim be successful and work on your behalf on a No Win No Fee basis which means you won’t need to pay any upfront fee for us to begin work on your behalf. We have successfully worked on many petrol station accident claims for past clients ensuring that they receive the level of compensation they rightly deserve following an petrol station slip, trip and fall.Petrol pumps in a row

Claim Compensation For A Workplace Accident At A Petrol Station

If you are an employee at a petrol station whether it’s working on the till or on the forecourt and you sustain a work-related injury, you could file a claim for compensation providing the incident occurred through no fault of your own.

Whether your slip and fall was due to negligence on the part of a work colleague or because the owner/management did not have necessary precautions in place to keep you safe, they could be held responsible because they have a duty of care to ensure a workplace is a safe environment for all employees and customers.

Many employees worry that by filing a compensation claim against an employer following an accident at work would put their jobs at risk. By law, an employer must not discriminate against anyone who files a claim against them. An employer should never treat you any differently because you do.

It is also worth noting that employers should have insurance cover for any compensation claims that may be lodged against them, bearing in mind that by law your employer is legally responsible for your safety in the workplace.

Our team of advisors are here to walk you through the procedure of filing a claim after we have assessed your case to establish if you have a strong case and to let you know how much you might be awarded in a successful claim.

What Should You Do If You Have Suffered This Type Of Injury?

Following an accident at a petrol station, you may like to seek compensation. However, you must have evidence that proves you were injured due to a relevant third party breaching their duty of care.

Some examples of evidence that could help support your personal injury claim include:

  • A copy of your medical records that include the nature of your injuries and what treatment you required.
  • Accident footage, such as from a dashcam or CCTV.
  • Photographs from the accident scene or of your injuries.
  • Contact information from anyone who saw the accident. This is so they can provide a statement later into the claiming process.

If you need any help obtaining evidence to support your petrol station accident claim, contact one of the advisors from our team for free advice.

Petrol Station Accident And Injury Compensation Payouts

Many people ask us what they can claim for following a slip on a petrol station forecourt and while each individual case is assessed differently, the severity of an injury you sustained as well as the type of accident you suffered as well as other relevant expenses you incur would be factored in to the amount a court would award you all of which are typical for all petrol station accident claims and personal injury claims in general. These are broken down as follows:

  • Loss of earnings due to being off work. The loss of potential earnings may also be factored in to the amount you are awarded should you not be able to return to work because of your injury
  • Travel expenses to and fro for any treatment needed
  • Medical expenses incurred which includes prescriptions, physiotherapy and other treatments you may need
  • Care claim should you need help in the home because of your injuries
  • General damages

In the following table, all but the top entry are sourced from the Judicial College Guidelines, and so do not guarantee compensation. The JCG is a document that contains suggested compensation brackets for various forms of injury.

Type of InjuryCompensation Guidelines BracketNotes
Multiple injuries with financial lossesUp to £500,000+Multiple injuries with costs incurred, such as payments for medical treatment, travel to appointments and lost income
Moderate knee injury to a very severe injury to the knee£16,770 to £117,410From leg injuries that cause mild long-term problems through to leg injuries that cause permanent damage
Minor ankle injury to a more severe injury to the ankle£16,770 to £85,070From minor ankle injuries that cause some permanent discomfort/disability through to very severe permanent injuries to the ankle
Minor elbow injuries to very severe injuries to the elbow£15,370 to £66,920From minor Injuries that case long-term discomfort to very severe, debilitating elbow injuries
Minor shoulder injury to a very severe injury to the shoulder£14,940 to £58,610From minor shoulder injuries through to very severe injuries to the shoulder
Arm injuries from mild to very severe injuries to the arm£8,060 to £159,770From minor fractures between elbow and wrist through to very severe arm injuries that lead to permanent damage
Minor wrist injury to a very severe injury to the writst£5,790 to £73,050From slight fractures to the wrist through to severe fractures that lead to total loss of use of a wrist
Minor neck injuries to very severe injuries to the neck£2,990 to 181,020From minor neck injuries to very severe fractures to the neck that result in chronic permanent symptoms
Fractured nose from a slight injury to permanent damage£2,080 to £29,220From minor nose injuries through to injuries that result in disfigurement

No Win No Fee Petrol Station Accident Or Injury Claims

The cost of seeking legal advice is often too expensive for many people and as a result it puts them off filing a claim for compensation they rightly deserve following an injury they suffered through no fault of their own. A No Win No Fee structure was introduced as a way of solving the problem.

The structure allows everyone who suffers an injury the chance to seek compensation. These days, many solicitors are willing to take up a case on a No Win, No Fee basis. In short, solicitors accept the risk and in return, you only pay when your claim is successful. If unsuccessful, you would not pay the solicitor anything which is the accepted way these petrol station accident claims work.

A No Win No Fee solicitor recovers the costs incurred directly from the amount you are awarded which is a percentage that is typically agreed in advance. A document called a Condition Fee Agreement (CFA) is drawn up at the outset detailing the percentage you would pay, but only if your petrol station accident claim is successful. The CFA is a legally binding document between you and your solicitor.

For the quickest response to personal injury enquiries, we recommend you call us directly free of charge. You can also email us if more convenient.

Useful Links

  • Slip Trip Or Fall Compensation Claims – Find out how much compensation you can claim for a slip trip or fall.
  • HSE case study – This link takes you to a case study on the Health & Safety website detailing a case study about a slip and fall incident on a petrol station forecourt.

Thank you for reading our guide on petrol station accident claims today. For free advice on your options, please get in touch.