This is our GDPR Privacy Policy page. If you have any questions, please contact us.
1. Introduction
1.1 Our commitment to safeguarding the privacy of website visitors and service users remains unwavering. JF Law Limited is committed to ensuring the protection and privacy of your personal data. As a UK-based organisation, we adhere to the General Data Protection Regulation (GDPR), which governs the processing and handling of personal data within the European Union (EU) and the European Economic Area (EEA). This regulation provides you with certain rights and protections concerning your personal information, including the right to access, rectify, or erase your data. By using our services, you consent to the collection, use, and storage of your personal information in accordance with this Privacy Policy and in compliance with the GDPR. If you have any questions or requests regarding your data, please contact our Data Protection Officer at info@accidentclaims.co.uk.
1.2 This policy applies when we act as a data controller regarding the personal data of our website visitors and service users, signifying our role in determining the purposes and means of processing that personal data.
1.3 Cookies are utilised on our website. For cookies not strictly necessary for our website and services provision, your consent is sought on your initial visit.
1.4 In this policy, references to “we,” “us,” and “our” pertain to JF Law Ltd.
2. How we use your personal data
2.1 Section 2 outlines:
(a) the general categories of personal data we may process;
(b) the purposes for processing personal data; and
(c) the legal bases for processing.
2.2 We may process data related to your website and service use (“usage data”). This data includes your IP address, geographical location, browser type, version, operating system, referral source, visit duration, page views, website navigation paths, and information on service use timing, frequency, and pattern. The source of usage data is our analytics tracking system. Processing this usage data aims to analyse website and service usage, with consent as the legal basis for monitoring and improving our offerings.
2.3 Personal data provided during the use of our services (“service data”) may include name, telephone number, email address, IP address, and injury/accident details. Service data processing, for operating the website, providing services, ensuring security, maintaining backups, and communication, relies on our legitimate interests for proper administration.
2.4 Information posted on our website or through services (“publication data”) may be processed to enable publication and administer our offerings, grounded in our legitimate interests.
2.5 Information from service-related enquiries (“enquiry data”) is processed based on the contract between you and us, along with legitimate interests in proper administration.
2.6 Customer relationship data, including contact information, is processed for managing relationships, communication, and record-keeping, under our legitimate interests.
2.7 Information for email notifications (“notification data”) processing is based on the contract between you and us.
2.8 Correspondence data, including communication content and metadata, is processed for communication and record-keeping, aligning with our legitimate interests.
2.9 Personal data necessary for legal claims’ establishment, exercise, or defence is processed under our legitimate interests.
2.10 Personal data necessary for insurance coverage, risk management, or obtaining professional advice is processed under our legitimate interests.
2.11 Processing personal data for legal obligations or vital interests aligns with legal requirements.
2.12 Do not provide another person’s personal data unless prompted.
3. Providing your personal data to others
3.1 Personal data may be disclosed to our company members, insurers, or professional advisers for purposes stated in this policy.
3.2 Disclosures may occur for legal compliance, vital interests protection, or legal claims’ establishment, exercise, or defence.
4. Retaining and deleting personal data
4.1 Section 4 outlines our data retention policies, ensuring compliance with legal obligations.
4.2 Personal data is retained only as long as necessary for the specified purposes.
4.3 Retention periods are established for website usage data, data from contact forms, and publication data.
4.4 Personal information related to legal services is retained for fifteen years unless otherwise agreed.
4.5 Exceptions exist for legal obligation compliance or vital interest protection.
5. Amendments
5.1 Periodic updates to this policy may occur, published on our website.
5.2 Check this page occasionally for policy changes.
6. Your rights
6.1 Section 6 summarises your rights under data protection law, urging reference to applicable laws and regulatory authorities’ guidance for comprehensive understanding.
6.2 Principal rights include access, rectification, erasure, processing restriction, objection, data portability, complaining to a supervisory authority, and consent withdrawal.
6.3 Confirmation of personal data processing, access to personal data, and additional information are provided upon request, usually within one month.
6.4 Rectification rights cover inaccurate or incomplete personal data.
6.5 Erasure rights apply in specific circumstances.
6.6 Processing restriction rights cover contested data accuracy, unlawful processing objection, and pending verification of objection.
6.7 Objection rights apply to processing based on public interest or legitimate interests, with cessation unless compelling grounds exist.
6.8 Direct marketing processing objection rights can cease processing for such purposes.
6.9 Rights relating to scientific research or statistical processing for public interest reasons are respected.
6.10 Data portability rights apply to specific processing and are subject to limitations.
6.11 The right to lodge a complaint with a supervisory authority is acknowledged.
6.12 Consent withdrawal rights apply where processing relies on consent.
6.13 Exercise rights by written notice to us.
7. About cookies
7.1 Cookies involve an identifier sent by a web server to a web browser, stored by the browser and sent back with each page request.
7.2 Cookies may be persistent or session-based.
7.3 Cookies typically lack personally identifying information, yet stored information may be linked to personal data. Our Cookies Policy can be found here.
8. Cookies that we use
8.1 Cookies serve authentication, status, personalisation, security, analysis, and cookie consent purposes.
9. Cookies used by our service providers
9.1 Service providers utilise cookies, storing them on your computer during website visits.
9.2 Google Analytics and Wordfence are among the service providers using cookies.
9.3 Our site employs the Meta Pixel, a technology from Meta Platforms, Inc., aimed at enhancing our understanding of our ad performance and ensuring the content we present is closely aligned with your interests. Through the Meta Pixel, data such as cookies, your IP address, and how you engage with our website might be gathered or utilised to tailor advertising more effectively. Such collected data is shared with Meta, adhering to their privacy guidelines. Your privacy is paramount to us, and should you wish to opt out of this tracking, you have the freedom to modify your browser settings accordingly.
10. Managing cookies
10.1 Most browsers allow cookie refusal and deletion. Find browser-specific guidance via the provided links.
10.2 Blocking all cookies may impact a website’s usability.
10.3 Blocking cookies may limit website feature usage.
11. Our details
11.1 This website is owned and operated by JF Law Ltd. Our full regulatory information can be found here.
11.2 JF Law Limited is a law firm and limited company regulated by the Solicitors Regulation Authority. SRA No: 619586. VAT Number: 210539444. Registered office: Champion European Suites, Arrowe Brook Road, Wirral, Merseyside, CH49 0AB.
