Camping And Caravan Site Accident Claims Guide

By Stephen Burke. Last Updated 5th January 2024. Welcome to our caravan park claims/campsite claims/camping accident claims guide. If you or a family member was injured having been involved in a holiday camp accident through the negligence of a third party, you could be entitled to file a personal injury claim and being awarded compensation for the pain, suffering and damages you sustained.

Caravan parks, camping grounds and campsites are some of the most popular holiday destinations that people choose to go to for their holidays every year. Site owners have a duty of care to ensure you are kept safe and that all their onsite facilities and caravans are maintained to an acceptable standard. The governing body for caravan parks are the British Holiday and Home Parks Association (BHHPA) and the National Caravan Council (NCC).

If you or a family member suffered an injury through no fault of your own while staying at a caravan park, holiday camp or campsite, you could file a personal injury claim against a negligent third party whether it’s another guest, a site owner or a local authority.

To find out how an Accident Claims personal injury solicitor can help you file a claim following a camping accident, please click on the Select a Section below. Ask us any questions you may have about caravan park claims or campsite claims.

Select A Section

  1. A Guide To Caravan Site And Holiday Camp Accident Claims
  2. What Are Caravan Park And Holiday Camp Accidents?
  3. What Are The UK’s Most Popular Caravan Parks Or Holiday Camps
  4. What Are The Most Frequent Caravan Park Or Holiday Camp Injuries?
  5. What Steps Should You Take After Being Injured At A Caravan Park Or Holiday Camp?
  6. How To Start A Claim For A Holiday Camp Or Caravan Park Injury
  7. Claim For An Accident At Work In A Caravan Park Or Holiday Camp
  8. Claim For A Slip, Trip, Or Fall In A Caravan Park Or Holiday Camp
  9. Claiming Compensation For Child Car Accident Injuries In Caravan Parks
  10. Other Child Injuries In Holiday Park Play Areas
  11. How Long Do I Have To Claim After A Caravan Holiday Park Incident?
  12. Caravan And Holiday Camp’s Duty Of Care To Guests
  13. What Can You Claim Compensation For After An Injury In A Holiday Camp
  14. How Much Compensation For Camping Accident Claims Can I Claim?
  15. No Win No Fee Caravan Site Or Holiday Camp Accident Claims
  16. Why Use Accident Claims UK To Make Your Caravan Site Or Holiday Camp Claim
  17. Contact The Accident Claims Team Today To Start Your Claim
  18. Useful Links

A Guide To Caravan Site And Holiday Camp Accident Claims

A caravan park site

caravan park claims

Welcome to our caravan park and campsite claims guide.

Millions of people choose to spend their holiday time at known campsites, caravan parks and caravan sites that are located in idyllic surroundings throughout the UK. With so many visitors and guests in one location at any one time, accidents are bound to happen which is why owners of camp sites have a duty of care to ensure their sites, caravans and facilities are maintained to a very high standard.

Site owners have a duty of care towards all their guests with an end goal being to keep them safe during a visit. Failure to do so could lead to a camping accident which leaves you or a family member injured and unable to enjoy the rest of the time you are there. But this could open the door for you to file campsite claims.

You may have been involved in a vehicle accident whilst onsite or a child may have been injured while in a designated play area. Whatever the incident, if the injuries were sustained through the negligence of another guest or the site owner/manager, you could be entitled to file a personal injury claim against them for the pain, suffering and damages you incurred through not fault of your own.

Our guide on how to file a camping or caravan park accident or injury claim walks you through the claims process, what is needed as evidence and the steps you must take following a holiday camp accident that left you or a family member injured as a direct result of the incident.

What Are Caravan Park And Holiday Camp Accidents?

Before we look at caravan park and campsite claims, let’s see what these accidents could look like.

A camping accident can happen for a multitude of reasons whether it is the fault of another guest at a caravan park, campsite or camping ground or the incident can be put down to the negligence of a site owner/manager. Whoever is at fault, it can leave you injured and unable to continue your holiday.

All owners of camping/caravan sites have a duty of care to ensure their guests are kept safe when they are staying on a campsite, caravan park or camping ground. Should you be injured because of a slip, trip and fall on a slippery surface that was not signposted as being hazardous or you received an electric shock due to faulty wiring in a caravan, you could be entitled to file a personal injury claim against a negligent site owner providing you can prove the incident was not your fault.

Another type of holiday camp accident is a caravan involved in a road accident while onsite and proving responsibility is essential because it could be the fault of the other driver, the campsite owner or a local authority.

What Are The UK’s Most Popular Caravan Parks Or Holiday Camps

At this point in our caravan park and campsite claims guide, we’ll look at some popular sites. These are locations where accidents could take place that result in campsite claims.

Campsites, caravan sites and caravan parks are popular holiday destinations in the UK with millions of people choosing to spend some quality time in them every year. There are many throughout the country which are detailed below:

  • Butlins
  • Parkdean Resorts
  • Pontins
  • Haven
  • Hoseasons
  • Centre Parcs
  • Gullivers Hotel
  • Park Resorts
  • Ribbyhall
  • Flamingo Land

What Are The Most Frequent Caravan Park Or Holiday Camp Injuries?

There are many reasons why you may be involved in a camping accident that left you or a family member injured because a site owner or another guest was negligent. However, the most commonly reported incidents includes the following:

  • Vehicles running into each other when parking or travelling on a caravan park road
  • Slip, trip and fall accidents
  • Cyclist accidents
  • Faulty/defective equipment whether in a caravan or in onsite facilities
  • Defective hitching mechanisms
  • Food hygiene issues in onsite catering facilities

What Steps Should You Take After Being Injured At A Caravan Park Or Holiday Camp?

Are you wondering what steps to take to make caravan park and campsite claims?

Following a holiday camp accident, there are certain steps that must be taken to ensure you have enough evidence of the incident. Having sufficient proof also reinforces your claim and helps establish liability. Anyone who is injured while on holiday and staying at a caravan park, camping ground or campsite must keep a record of everything that happened and the circumstances surrounding the incident which includes who was involved. It is essential that you take the following steps:

  • Seek medical attention as soon as possible
  • Report the accident to the site owner/manager – if you are unable to do this because of your injuries, someone else should do this for you
  • Get contact details of all the people who witnessed the holiday camp accident
  • Take photos of the accident and your injuries
  • Get an official medical report of the injuries you or a family member sustained

The more information you can provide an Accident Claims personal injury lawyer, the stronger your personal injury claim would be which in turn helps establish liability and ensures you are awarded the level of compensation you rightly deserve having sustained injuries through no fault of your own. You can get in touch anytime about potential campsite claims.

How To Start A Claim For A Holiday Camp Or Caravan Park Injury

Do you want to make caravan park and campsite claims but don’t know where to start?

If you were involved in a camping accident in the last 3 years that left you or a family member injured and would like to file a personal injury claim against a negligent site owner, we are ready to take your call and offer a free, initial, no obligation initial consultation. This allows us to assess the circumstances surrounding the caravan site accident before offering legal advice on how best to proceed with your claim.

You would need to provide as much information about your holiday camp accident as possible which includes the following:

  • Date of the caravan park accident.
  • Time the incident occurred.
  • Location of the incident.
  • Whether your caravan was involved in a road accident.
  • Witness contact details/statements.
  • Photos of the accident.
  • Photos of your or a family member’s injuries.
  • Medical report of injuries sustained.

Once we have assessed your claim and established liability for the accident, we would then work with you on a No Win No Fee basis taking all the financial worry of finding the funds to pay for legal representation when you need it the most.

Contact us today to find out more about how an Accident Claims personal injury lawyer can process your personal injury claim on your behalf.

Claim For An Accident At Work In A Caravan Park Or Holiday Camp

Let’s take a look at caravan park and campsite claims.

A holiday camp accident does not just affect visitors or guests because employees and staff can also suffer an injury whilst at work. Whether it’s a summer camp accident or an incident involving another type of accident in a caravan site, if you work at a caravan park or site and suffered some kind of an accident that left you injured through no fault of your own and the incident occurred in the last 3 years, you could be entitled to file a personal injury claim against a negligent employer. So, even if you’re an employee, you have the opportunity to file camping accident claims if the evidence is substantial.

Having been involved in a holiday camp accident that left you injured, you must report the incident to your employer who under the law, must make a note of the incident in the accident report book. It is also essential that you seek medical attention so you have an official report of your injuries.

A lot of employees are loath to file a personal injury claim against an employer, but you are perfectly within your rights to do so, bearing in mind that employers must have public liability insurance in place to operate a campsite, caravan part or holiday camp.

To find out how an Accident Claims personal injury solicitor can help you file a personal injury claim against a negligent employer working on a No Win No Fee basis, please don’t hesitate in contacting us today. And we can help you to begin your campsite claims.

Claim For A Slip, Trip, Or Fall In A Caravan Park Or Holiday Camp

Wet floor caution sign in front of a spillage

Caravan park and campsite claims

One of the more common causes of caravan park and campsite claims involves a slip, trip and fall. Site owners must ensure that any hazards are clearly signposted and if any repair work is being carried out that safety barriers are set up to keep guests safe and away from any risks.

Should you slip, trip and fall because an area was wet and therefore slippery and you sustained injuries in the process, you could be entitled to file a personal injury claim against a negligent caravan park owner. The same applies if you trip over something that should not be there.

Having slipped, tripped and fallen injuring yourself, you must inform the management/owners of the incident as soon as possible so they can make a note of the incident. You may find that a site owner offers you a reduction in your rent as a way to compensate you for your injuries but you should think very carefully before accepting their offer. The reason being that the amount may not fully justify the injuries you sustained.

Should you have tripped on a pothole, things can be a little more complicated more especially when it comes to establishing liability. It could be the responsibility of a local council or it may fall to the site owner. Should it be established that a local authority is responsible, you would only be able to claim for the physical injuries you sustained and not any psychological damage or mental distress you may have suffered.

You must seek medical attention as quickly as possible so you have an official report of your injuries. Following this, it’s best to seek legal advice by contacting an Accident Claims personal injury solicitor who would be able to appraise the circumstances surrounding the holiday camp accident before advising on how best to proceed with your campsite claims.

Claiming Compensation For Child Car Accident Injuries In Caravan Parks

You could also make caravan park claims for accidents involving car accidents.

Road safety is essential at all times when driving in a caravan park/site and speed limits must be adhered to. Should such an accident happen, it would be dealt with in exactly the same way as if the accident happened on a public highway.

Should your child have been involved in a car accident and was injured as a direct result, it is essential that you exchange details with all parties involved before notifying the site owner/manager of the incident so they can make a note of it in their accident report book.

You would need to establish if the accident happened because a site owner was negligent when it comes to correctly signposting an area or whether the accident was as result of negligence on the part of the driver.

To find out if you have a strong case to file a personal injury claim following a holiday camp accident involving a car that left your child injured, please do not hesitate in contacting an Accident Claims personal injury solicitor today. And we can then begin working on your camping accident claims.

Other Child Injuries In Holiday Park Play Areas

Has your child been injured, giving you grounds to look into making caravan park and campsite claims?

A site owner has a responsibility to keep all children’s play areas clean and safe to use whether they are supervised by onsite staff or the parents themselves. Play area equipment must meet UK safety standards and must be maintained. However, a child may injure themselves slightly when playing which can happen no matter how safe the area is to use.

Should your child sustain a more serious injury and it can be proved that the incident occurred because a play area was not correctly maintained, the equipment did not meet the required safety standards or through the negligence of a site owner, you could be entitled to file a personal injury claim against the owner providing your child abided by all the rules set out when using a caravan park play area. Find out more about what goes into successful campsite claims by chatting with our advisors.

How Long Do I Have To Claim After A Caravan Holiday Park Incident?

After a caravan holiday park incident, you typically have three years from the date of the accident to start a personal injury claim, provided you have a valid case. This limitation period is set out in the Limitation Act 1980.

The time limit to start a claim may be suspended in certain circumstances, such as:

  • When the claimant is a minor. In this case, the three-year limitation period is frozen until their 18th birthday. From this date, they will have until their 21st birthday to start a claim.
  • When the claimant lacks the mental capacity to make their own claim. In this case, the time limit is permanently suspended. However, if they were to regain this mental capacity, they will have three years to make their claim from the date of recovery.

In both instances, while the time limit is suspended, a court-appointed litigation friend could make a claim on the injured party’s behalf. A litigation friend is someone who will act in the claimant’s best interest and may be a solicitor or a parent, for example.

If you have any additional questions about personal injury claims for caravan accidents or to see if you are within the time limit, you can contact our advisors.

Caravan And Holiday Camp’s Duty Of Care To Guests

In order to make any caravan park and campsite claims, you must first establish liability.

Caravan site owners have a duty of care to ensure you are kept safe when visiting their premises. However, you have a duty too and this involves respecting any rules that are laid out by the owners. If you rent a static caravan for your holiday, you must take care of the property as if it were your own home. Speed limits must be respected when driving onsite and extra care must be taken if there are cyclists, children or walkers about.

Should you have been involved in a holiday camp accident that was the fault of a third party in the last 3 years and you or a family member suffered an injury as a direct result of either the site owner’s negligence or another guest, an Accident Claims personal injury lawyer would be able to assess your claim while at the same time assessing who could be held liable for the incident, whether it was a slip, trip, fall incident or another type of injury at a caravan site that you sustained.

Caravan and campsite claims in summary

As we’ve shown, there are various reasons why you might want to launch a campsite claim. They range from electric shocks to trips, slips and falls. Whatever type of accident you’ve had on a campsite, you could be eligible to claim compensation if it was caused by the operator’s negligence and meant that you suffered. Importantly, claims don’t just cover your physical injuries. They could also include any financial losses resulting from your injuries or even the loss of enjoyment of your holiday. Furthermore, claims are possible on behalf of injured children too.

Accident Claims UK is happy to help you if you’re thinking of making a claim. We won’t pressurise you into taking legal action though. Our friendly advisors will provide free legal advice about your options whether you make a claim or not. During your call, they’ll try to find out more about your campsite accident with you. They’ll consider any evidence that you’re able to supply and could suggest what else might help prove went wrong.

If your claim has a reasonable chance of being successful, we could appoint one of our specialist personal injury solicitors to your case. If that happens, they’ll work with you to fully understand how your injuries have affected you. They will then try to ensure that you’re awarded the correct amount of compensation for your suffering.

We’re here to help when you’re ready to begin. Please call or use live chat to start the ball rolling.

What Can You Claim Compensation For After An Injury In A Holiday Camp

Are you wondering what you could be compensated for as part of a caravan park or campsite claims?

If you are planning to file a personal injury claim personal injury compensation for a holiday camp accident, there are certain things you can add to your claim which includes all out of pocket expenses you incur as a direct result of the injuries you sustained through no fault of your own. The expenses which could form the basis for your campsite claims are as follows:

  • General damages
  • Special damages, which may include:
  • Medical expenses which the NHS do not cover an example being physiotherapy
  • Expenses incurred travelling to and from a medical facility to receive treatments
  • Care claim should your injuries prevent you from carrying out day to day things around the home
  • Loss of earnings
  • The projected loss of earnings should you not be able to work again or carry out the job you used to do

If you would like to know more about the kind of out of pocket expenses you would be able to add to a personal injury claim following a holiday camp accident, please call us today. We can advise on any queries you might have regarding campsite claims.

How Much Compensation For Camping Accident Claims Can I Claim?

Compensation for caravan site accident claims varies on a case-by-case basis. What injuries you’re claiming for and how severe they are will largely determine how much compensation you’ll receive if your claim succeeds.

There are up to two heads of compensation you may receive for injuries at a caravan or camping site. One of these is called general damages, which compensates you for the pain and suffering your injuries have caused.

The table below includes guideline compensation figures that correspond to  different types of injuries. The figures are based on the 16th and latest edition of the Judicial College Guidelines (JCG). Those who value your claim may refer to these guidelines when calculating the value of your own claim.

This table should be viewed as a guide only. Also note that the first entry of the table is not from  the JCG.

Can I Claim Special Damages?

If you can claim general damages, then you may be eligible to claim additionally for special damages. Compensation for special damages covers you for financial losses or expenses which can be directly linked with your accident and subsequent injuries. An example could be loss of earnings if your accident has forced you to take unpaid time off work.

For more advice on how much compensation you could claim, get in touch with our team today either online or on the phone.

No Win No Fee Caravan Site Or Holiday Camp Accident Claims

If you suffered injuries because of a holiday camp accident or you were involved in an incident while staying at any holiday homes or holiday caravans, working with a personal injury solicitor on a No Win No Fee basis allows you to seek the level of compensation you rightly deserve without the financial worry of paying for legal representation upfront. A Conditional Fee Agreement (CFA), allows a personal injury solicitor to begin working on your caravan park claims without having to raise an invoice or request a retainer to do so.

No Win No Fee structures allows anyone who has been injured through no fault of their own the opportunity of hiring a firm of solicitors to act on their behalf without having to find the funds to do so. You only pay when your claim is successfully won whether in court or because a defendant chose to settle your personal injury claim out of court.

We take on the risk when signing a CFA and if your case is unsuccessful, you pay nothing for our legal representation. On successful campsite claims, we deduct the agreed fee directly from the amount you are awarded making the process a lot easier and less financially stressful all round.

Call us today to find out how we can help you file your personal injury claim following a holiday camp accident or caravan park accident that left you or a family member injured.

Why Use Accident Claims UK To Make Your Caravan Site Or Holiday Camp Claim

Our team of personal injury lawyers have worked on many successful caravan park or campsite claims in the past. We are experts in our fields with years of experience working on a vast range of personal injury claims. We offer a no-obligation, initial consultation that’s free of charge which allows us to assess your case and to find out the circumstances surrounding a holiday camp accident that left you injured through no fault of your own.

We work with clients on a No Win No Fee basis taking all the pressure of finding funds to pay for expert legal advice off the table. The only time we would raise an invoice is when your claim is successful whether a judge rules in your favour or the defendant opts to settle your personal injury claim before it even gets to court. Should your claim be unsuccessful, there would be nothing to pay at all.

We keep our lines open 7 days a week, 24 hours a day so that we are always available to take your call so we can offer legal advice on a holiday camp accident that left you or a family member injured.

Accident Claims is recognised by The Law Society and the Solicitors Regulation Authority (SRA). We are also recognised nationwide as a trustworthy personal injury claim provider and take great pride on our success rate working with clients on a No Win No Fee basis.

Caravan Park Claims FAQs

Who might be responsible for caravan park accidents?

To determine liability, this 3-step process could help:

  1. The third party (such as a caravan owner) owed you a duty of care
  2. That third party failed to uphold this duty of care
  3. You suffered as a result of their failure

Should I use a compensation calculator?

We advise against the use of these online tools as they can often produce inaccurate payout estimates. This is because they are automated and don’t take any details of your unique case into consideration, which can significantly affect the settlement you’re awarded.

How much compensation could I be entitled to?

Please get in touch today for a free consultation with one of our specialist advisors.

How is compensation valued?

This depends on the extent of each claimant’s suffering as a result of the incident they’re claiming for. Typically, the more suffering they experienced, the more compensation they’ll receive.

What damages could be compensated as part of a personal injury claim?

General damages to cover physical and psychological harm and special damages to cover financial losses, including loss of earnings.

Do I need a lawyer?

There is no legal requirement to have a lawyer in order to make a claim. However, having one handle your case could increase its chances of success and help you win the maximum compensation you deserve.

How can Accident Claims help?

We can manage the campsite claims process to ease the pursuit of compensation. What’s more, by connecting you to our panel of personal injury lawyers, you’ll have more than 30 years of legal experience on your side.

How can I contact Accident Claims?

Please see our contact section below to get in touch today.

Contact The Accident Claims Team Today To Start Your Claim

To speak to our advisors today about your holiday camp and campsite claims, please call us on 0800 073 8801. Our claims lines are manned 7-days a week, 24/7 so we never miss your call. So speak to us anytime about potential caravan park claims.

You can opt for a “call back” by filling out the form provided and an Accident Claims personal injury lawyer will get back to you about your campsite claims.

To email us, please do so at office@accidentclaims.co.uk. A specialist personal injury solicitor will call you as soon as possible to answer the questions you have about a caravan park accident.

Useful Links

To find out more information specifically on holiday accident claims just click on the link below:

More information on holiday accident claims

If you are thinking about filing for compensation following an accident on holiday abroad that was not your fault, click on the link below to find out what the process involves:

More about filing a holiday accident abroad claim

If you suffered a holiday camp accident that left you or a family member injured, the following link explains a site owner’s responsibilities:

Site owner’s duty of care towards visitors, guests and staff

If you are thinking about going to a caravan park for a holiday, the link below provides essential information on site policies in the UK:

UK club site policies

Thanks for reading our caravan park claims/campsite claims/camping site accident claims guide.